About the project
The mission was to find a bad user experience and interface e-commerce
website and make it more comfortable and good looking,
so i choose DOKIDOKI. The main goals of the website is to sell cosplays.
User experience of the original website
Here is the main issues i found in DOKIDOKI:
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Its taking too long to find what your looking for and lot of unnecessary clicks
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When you first open the website, the website service is unclear
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The menu is in the middle of the list and not in fixed position
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There is a lot of unnecessary space in the main header
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The navigation arrows is hidden and in the comments you don't have them at all
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All the reviews in the main page are pixelated
User research
Persona
Scenario
Alice is a popular twitch streamer who’s interested in anime and computer games,
most of her time she's streaming her games, Alice is also a cosplayer and she likes
to do her streams wearing a cosplay and she has an Instagram page where she post
her cosplay pictures.
Goals
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Find the cosplay she’s looking for easy and fast
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Shop her cosplay online
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To know how much time it will take to arrive
Pain points
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Doesn't have cosplay store near home
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Need to get new cosplay often
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Cant try the cosplay before ordering